Effective Date: October 25, 2025
Website: https://zaivaperfumes.com
Contact: +971 54 490 2585
Email: zaivaperfumes@gmail.com
Welcome to Zaiva Perfumes. By accessing or using our website https://zaivaperfumes.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.
If you do not agree with these terms, please do not use our website.
1. General Information
This website is operated by Zaiva Perfumes.
Throughout the site, the terms we refer to Zaiva Perfumes.
We offer this website, including all information, tools, and services available, to you — the user — conditioned upon your acceptance of all terms, policies, and notices stated here.
2. Use of the Website
By using this website, you agree to:
Use the site for lawful purposes only.
Not engage in fraudulent, harmful, or unauthorized activities.
Provide accurate, current, and complete information during checkout or registration.
We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect a violation of these Terms.
3. Products and Pricing
All products on Zaiva Perfumes are subject to availability.
Prices are listed in the applicable currency and may change without notice.
We reserve the right to modify, discontinue, or limit product availability at any time.
In case of a pricing or listing error, we may cancel the order and issue a full refund.
4. Orders and Payments
Orders are confirmed only after successful payment.
Payments are processed securely through Stripe, ensuring the protection of your financial data.
By completing a transaction, you confirm that all payment information provided is true and authorized.
We reserve the right to cancel any suspicious or fraudulent order.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on order processing, delivery timelines, and shipping charges.
Zaiva Perfumes is not liable for delays caused by courier partners, customs, or unforeseen events beyond our control.
6. Returns, Cancellations & Refunds
Please review our Return Policy and Refund & Cancellation Policy for detailed terms regarding order cancellations, returns, and refunds.
We do not accept returns for opened or used perfume bottles due to hygiene reasons.
7. Intellectual Property
All content on this website — including text, images, graphics, logos, product descriptions, and designs — is the property of Zaiva Perfumes and protected by copyright laws.
You may not reproduce, distribute, or use any content from this website without prior written consent.
8. Limitation of Liability
Zaiva Perfumes shall not be held liable for:
Any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
Delays or delivery failures caused by external courier services or natural events.
Our total liability for any claim shall not exceed the amount paid for the product in question.
9. Third-Party Links
Our website may include links to third-party sites (such as payment gateways or social platforms).
We are not responsible for the content, policies, or actions of these third-party websites.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE).
Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of UAE courts.
12. Updates to These Terms
Zaiva Perfumes reserves the right to modify or update these Terms & Conditions at any time without prior notice.
The updated version will be posted on this page with a new “Effective Date.”13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Zaiva Perfumes
Email: zaivaperfumes@gmail.com
Phone: +971 54 490 2585
Website: https://zaivaperfumes.com